By Amy Schabacker Dufrane
HR professionals know that problems need to be solved and strategies advanced, whenever, and wherever the need arises. Whether it’s a pay equity analysis report for the new CFO, innovative ways to deliver the annual employee satisfaction survey, or helping a manager field the impact of a local issue, HR is always on, and always available. Yet, for years, being the beacon of expertise necessitated endlessly sifting through documentation and websites in hopes of landing the right information. The good news is that with the launch of HRCI CHAT, you’ve gained a 24/7 virtual assistant.
There’s no doubt that the digital revolution and global connectivity have contributed to a constant expectation of real-time responses. Workflows that previously took days or weeks have been automated, and with the advent of AI accelerated even more dramatically. There’s an underlying pressure to operate faster, more precisely, more competitively. As HR professionals, it has impacted us across the employee journey, from candidate engagement to offboarding. Further complicating the “always on, always ready” stance is the growing need to track meaningful metrics for multiple audiences. This might range from tracking the change in job performance after an L&D program, onboarding cost per employee in a specific facility, or the average cost to replace employees who leave voluntarily. The list is endless; your existing resources to fulfill them is not – until now.
HRCI CHAT changes that and empowers HR professionals, enabling you to regain valuable time and focus on strategic leadership. HRCI CHAT can support a wide variety of workflows and use cases, including:
- Talent Acquisition: Create job descriptions, structured interview guides and offer letters.
- Employee Development: Build growth plans, feedback templates and training communications.
- Compliance Assistance: Summarize labor laws and draft compliant HR policies and procedures.
- Strategic Forecasting: Model potential business scenarios to inform workforce planning and decision-making.
- Data Analysis & Insights: Analyze key workforce metrics around compensation, engagement, turnover and more.
- Reporting Capabilities: Generate polished, leadership-ready reports with ease.
Going beyond day-to-day workflows, HRCI CHAT is also an “ideation” partner for HR professionals. Perhaps you’re hearing rumblings from employees that the overall team meeting experience across the enterprise is less-than-inclusive. Asking HRCI CHAT for strategies on creating inclusive meetings will result in an easy-to-implement list of improvements such as promoting psychological safety, post-meeting surveys, and round-robin sharing. With HRCI CHAT, HR departments that are stretched to the max have a trusted advisor at their fingertips and, in this case, a tangible possibility of improving employee satisfaction levels.
HRCI CHAT can also support HR professionals as you seek guidance on compliance requirements. A quick query about parental leave for the state of Iowa returns vital information about the role of FMLA, as well as state-specific laws and recent changes for private sector and state employees, even to the extent of detailing policies for adoptive parents and pregnancy disability leave.
“Information is currency” has become a popular mantra in today’s world. One might argue that not everything we need to know has a direct link to money as a value. As HR professionals, we need to deal with the practicalities of our significant role, making access to the right information at the right time priceless. We’re also instrumental in shaping the career experience for our workforce, to include creating cultures where every employee feels empowered to contribute, learn, and grow without fear of negative consequences. HRCI CHAT is an excellent resource to keep that journey on track, whether starting from scratch or needing to course correct an existing workflow.
Sound decision-making relies on solid information that is current and reliable. HRCI CHAT is based on the latest AI technologies, drawing from a broad range of trusted resources. Designed specifically for the unique needs of HR, HRCI CHAT is complimentary. It’s a great companion to our ENGAGE community, which has also been designed for HR professionals. Today’s rapid response requirements necessitate reliance on a trusted partner. HRCI is your trusted partner: our very reason for being is to advance our industry and support each and every one of you.
I hope you’ll test drive HRCI CHAT today. Please set up your free account at https://hrci.org/chat.
